- Kelley And Company is a manufacturer and distributor to wholesale company. We do not sell directly to the general public. We sell only to wholesale.
- Accounts may be established with an approved dealer application. Dealer applications
may be submitted online or by postal mail, or you may email us for an application at email@example.com to request an
application. To apply on-line, click the "Apply Now!" button from the login screen, fill out the registration
page, and hit "Apply." We will review your application and notify you by email of your approval status, so can start shopping. Only approved accounts
may order online.
- Net 30 and Credit Card terms are available with an approved credit
application. We accept American Express, Mastercard, Visa and Discover. ACH
Payments or Wire transfers are accepted by notifying us when such payments are
made. Bank information available upon request. Failure to pay Net 30 day accounts
in a timely manner will result in late fees, finance charges and loss of terms. If checks
are returned for any reason, you expressly authorize Kelley And Company to charge
you any bank charges incurred. Use of check as payment is your acknowledgment and
acceptance of this policy and its terms.
- Minimum Opening Order $350.00. There are no re-order minimums. However,
there is a $15 service charge on any orders under $350.
- If you are an approved account and wish to order online, click the "Login" tab
from the navigation bar. If you are not an established account, see New Dealers above. Only approved accounts
may order online.
- Drop shipments are available with no minimum order, but a $15.00 service charge will apply.
- Items will be shipped when available unless "No Back Orders" is specified by the
customer. If your backorder is under $50 it will be canceled unless you have specified to
keep small backorders open. Some of our specialty and seasonal products are handmade
and may be temporarily out of stock during high volume sale months. Substitutions
will be used with discretion, unless "No Substitutions" is specified by the customer, in
order to expedite orders.
- All merchandise will be shipped FOB, Cincinnati, Ohio USA by UPS or Fedex. We will rate
shop to include USPS as an option upon request. You may also provide a freight collect account
number if preferred.
- You will not be charged for an item until it leaves our warehouse.
- International shipping is available. Please e-mail to inquire about rates.
- If your merchandise is damaged during shipment, let us know within seven (7)
days with an image via email and we will issue a refund or credit. Please hold all
damaged items and the box received until the carrier has time to inspect the package
if they choose.
RETURNS and SHORTAGES:
- We will accept items for return up to seven (7) days of receipt. You may exchange,
credit or refund cost of item according to your wishes. The Customer will be
responsible for return shipping. If a shortage should occur, please report it
within 48 hours of receipt of package. We will be happy to handle this shortage
- All prices in catalog are US Dollars and reflect a keystone
markup, EXCEPT for Books and Horse Blankets. Prices may
change without notice. All products will be shipped at the
price in effect the date the order is shipped.